AI-Powered Insights

Know what your customers want
before they do.

Lens gives you crystal-clear visibility into every customer conversation

1000+

Conversations Analysed Daily

95%

Accuracy Rate

40%

Avg. Performance Improvement

Early Teams Using Lens

What Lens helps you uncover

From sentiment to performance, Lens turns every customer conversation into insights you can act on.

Conversation Intelligence

What's happening in every call, made visible. Analyse sentiment, pacing, interruptions, and call dynamics—automatically.

Compliance on Autopilot

Effortlessly review calls at scale — Lens flags missed talking points, compliance risks, and coaching opportunities.

Persona Intelligence

Who they are. What they care about. Uncover customer types and tailor every conversation to what matters most.

Performance Signals

See what great agents do differently. Track talk ratios, engagement, and conversion cues to coach better.

Opportunity Detection

Don't miss the moment. Surface objections, buying signals, and upsell opportunities—without scrubbing hours of calls.

Plug and Play Integration

Choose what works for you: use our intuitive frontends, or integrate directly with your systems via RESTful APIs.

Start learning from your customer conversations in three simple steps.

Upload your files or connect tools like your call platform, chat system, or CRM — Lens handles them all.

Lens uses AI to break down every conversation, surfacing key insights, patterns, and signals.

Get clear, actionable insights you can use to improve sales, support, and customer experience.

Join the teams shaping the future of AI-powered conversation intelligence — Lens is already powering early-stage pilots with ambitious teams.

No spam. Just occasional updates and early access invites.